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COVID-19

A safe & Covid compliant experience

We have gone above and beyond to ensure that Van Gogh Alive is a safe and Covid compliant environment for our visitors and staff. As well as following Government and industry COVID-19 guidelines, these are some of the additional measures we have put in place for your safety and the safety of our staff.

For more information on the Covid-19 measures that will be in place at Birmingham Hippodrome and how these might impact your visit, please click here.

Advanced Bookings

Online advance booking only

Please book online and in advance. This is to help us manage the number of people in the exhibition, limit queuing and reduce contact.

Social Distancing

Social distancing

The number of visitors to the exhibition has been reduced so you can maintain social distancing during your visit.

Face Coverings

Face coverings

For your safety and the safety of other visitors and staff, you must wear a face covering during your visit unless you are exempt; this is in line with government guidelines.

Enhanced Cleaning

Enhanced cleaning

The frequency of our cleaning throughout the exhibition has been increased, including toilets and other facilities.

Hand Sanitiser

Hand sanitiser stations

Hand sanitiser will be available, at regular intervals, for you to use.

PPE

Training and PPE for staff

Personal protective equipment (PPE) has been introduced for our staff, including face masks, gloves and eye protection.

Contactless

Contactless payments

We will only be accepting contactless payment throughout the exhibition for all purchases.

One-Way

One-way system

We have designed a one-way route throughout the exhibition to transport you from the entrance all the way to your safe exit.

Re-Schedule

Re-schedule if unwell

If you or anyone you live with displays symptoms associated with COVID-19, please delay your visit until it is safe to do so. Just let us know and we’ll reschedule your visit.

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The experience has been created by Grande Exhibitions