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COVID-19

Our approach following the relaxation of COVID-19 restrictions

The health and safety of our visitors is a top priority at Van Gogh Alive, and we are following the latest Government guidelines in helping to reduce the transmission of COVID-19.

Booking With Confidence

Worried about COVID symptoms affecting your visit? Well you can ‘Book with Confidence’ because no one with symptoms or who has been asked to self-isolate should attend the exhibition. And with that in mind, we have updated our terms and conditions so that you have up to 48 hrs before your visit to return or exchange your tickets for these reasons.

Advanced Bookings

Online advance booking only

Please book online and in advance. This is to help us manage the number of people in the exhibition, limit queuing and reduce contact.

Social Distancing

Social distancing

Our visitor capacity is carefully controlled by assigning pre-booked time slots to each guest, so you should never feel too crowded inside the experience.

Face Coverings

Face coverings

We ask that all visitors wear a face covering during their visit, unless exempt from doing so.

Enhanced Cleaning

Enhanced cleaning

The frequency of our cleaning throughout the exhibition has been increased, including toilets and other facilities.

Hand Sanitiser

Hand sanitiser stations

Hand sanitiser will be available, at regular intervals, for you to use.

PPE

Training and PPE for staff

All our staff are trained in ways to minimise the transmission of COVID-19, and we have made face coverings available to them.

Contactless

Contactless payments

We will only be accepting contactless payment throughout the exhibition for all purchases.

One-Way

One-way system

Our one-way circuit inside the experience will remain for those who wish to follow it.

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Official Charity

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Created by

Grande Experiences
Van Gogh Aive London Sensory4

Delivered by

Active Entertainment

Supporting partners

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© Van Gogh Alive UK   |   Terms of Use   |   Contact Us

Van Gogh Alive is operated by Active Sport & Entertainment Ltd – registered in England and Wales, company number 10225082
Registered office: Tintagel House, 92 Albert Embankment, London, SE1 7TY